1. What is
www.indianattire.com is an initiative of Fashion
Warehouse, a boutique offering designer wear
clothes and accessories.
|2. Where is Fashion Warehouse based?
|Fashion Warehouse is based in Bangalore, India. Fashion
Warehouse through its online operations provides a worldwide
service for shopping and gifting.
3. Where are the products sourced from?
All the products are designed and made in Fashion Warehouse’s
4. How soon can you deliver?
Every product on our
portal has a specific delivery time, which is mentioned
on the respective page. For products that need customization
the delivery time is 15-30 days from the day of
receiving measurements. We generally need 10 working
days for products which do not need customization,
(if this is not possible, we will deliver as soon
as we can).
5. What is the Mode of payment?
6. Are there any hidden costs such as delivery charges, taxes
The prices are inclusive
of cost of product, service charge and all taxes
pertaining to India. Shipping is free. What you
see is what you pay to us for the product. However
some countries may charge taxes and duties from
the recipients. This is not in our control.
7. Where can you deliver?
We deliver to USA, UK,
Canada, Australia, Germany, Switzerland and other
parts of the world networked by courier companies.
8. How do I know that delivery is complete?
We send you an e-mail informing you that your order has been
shipped along with the shipping details.
9. Are the items delivered as per the display on the Web
Fashion Warehouse shall try to deliver the products as per the
details/specifications given on the order form by the user, it
reserves (in it's absolute discretion) a right to deliver a
similar/alternate product for reasons beyond it's control and
any such action shall not be deemed as bad-delivery. There may
be some variation in the products as each of them is custom
made. Generally the products will be similar to the pictures
on the portal. They will definitely match or exceed all the
specifications in terms of weight, size, count and
10. What if you don't deliver or deliver late?
Fashion Warehouse shall make every
effort to deliver on time. Delayed deliver can only
happen due to forces beyond our control such as
customs and flight delays. In the circumstances
beyond our control we request our customers to co-operate.
Another common reason this happens is when the recipient
is not at home, or his/her address has changed.
We will cooperate with you to rectify this situation
if it does occur.
11. What if the recipient's address is wrong or no longer stays there?
We will inform you of such an eventuality. You can inform us
to change the receiver's address within 24 hrs, of receiving
our message, else your order will be cancelled and no refund
will be made.
12. What if I have to cancel my order?
All orders placed can be cancelled within 12hrs from the time of placing the order.
However, incase if the ordered item is already shipped they
cannot be cancelled or refunded.
13. What is your Refund Policy?
Customer may cancel
an order without giving any reasons within 12 hours.
Fashion Warehouse Refund Policy will govern any
cancellation subsequent to this. There will be no
Refund for products already dispatched. No Refund
and Returns will be entertained for products that
require customized tailoring, however if any alterations
are required we will do it. The cost of the courier
for sending the product back for alterations should
be borne by the customer. Refund for order of other
items will be at the discretion of Fashion Warehouse
on the status of the order. If a refund is possible,
an Administrative charge/Credit card processing
and refunding charge of 10% of order value or 10
USD, whichever is higher will be deducted from the
amount payable to the customer. All customer service related
issues are handled in Bangalore, India.